Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website, products, platforms, and services provided by Neurivix Pvt. Ltd. (“Neurivix”, “we”, “our”, or “us”).

By accessing or using the Neurivix website or any Neurivix product or service to which these Terms apply, you agree to these Terms.

If you do not agree with these Terms, you should not use the applicable website, product, or service.

1. About Neurivix

Neurivix Pvt. Ltd. is a software and technology company based in India.

We develop digital products and platforms and provide software development and technology services to businesses.

Our corporate website provides information regarding Neurivix, our team, products, services, technology capabilities, engineering practices, and working processes.

Neurivix develops and operates products and platforms including Neurivix Learn, TaxBytee, Neurivix Flow, Neurivix CRM, and other products that may be introduced from time to time.

2. Scope of These Terms

These Terms apply generally to the Neurivix corporate website and to Neurivix products and services where separate terms have not been provided.

Certain Neurivix products may have additional or product-specific Terms of Service, subscription agreements, policies, or other conditions.

Where product-specific terms apply, those terms will govern use of the relevant product and will prevail over these general Terms to the extent of any conflict.

Similarly, software development services provided to clients may be governed by separate proposals, statements of work, service agreements, contracts, or other written agreements.

3. Eligibility

You must have the legal capacity to enter into a binding agreement to use services requiring an account or contractual relationship.

Certain Neurivix products may also be available to students or younger users.

Where applicable law requires parental or guardian consent for a user to access a product or for personal information to be processed, such consent may be required before an account can be created or certain features can be used.

4. User Accounts

Certain Neurivix products, including Neurivix Learn, may require users to create an account.

When creating or using an account, you agree to:

• provide accurate and reasonably complete information;
• keep your account information updated where necessary;
• maintain the confidentiality of your login credentials;
• not share credentials where account sharing is prohibited;
• not impersonate another individual or organisation; and
• promptly notify us if you reasonably believe your account has been accessed without authorisation.

You are responsible for activity conducted through your account to the extent permitted by applicable law.

Neurivix may take reasonable action to protect accounts and platforms where suspicious or unauthorised activity is detected.

5. Neurivix Learn

Neurivix Learn is a learning platform developed and operated by Neurivix.

Depending on the features available, Neurivix Learn may allow users to:

• create student accounts;
• enroll in courses or learning programs;
• access educational content;
• track learning progress;
• complete quizzes, tests, or assessments;
• receive results, certificates, or achievements; and
• access other learning-related functionality.

Access to specific courses, features, certificates, or services may be subject to additional requirements, eligibility criteria, fees, or product-specific terms.

Completion of a course does not guarantee employment, professional qualification, admission, certification by an external authority, or any particular career or financial outcome unless expressly stated otherwise.

6. Acceptable Use

You agree to use Neurivix websites and products only for lawful purposes.

You must not:

• use our services for unlawful, fraudulent, or malicious purposes;
• attempt to gain unauthorised access to accounts, systems, servers, databases, or networks;
• interfere with the security or normal operation of our services;
• introduce malware, malicious scripts, viruses, or harmful technologies;
• attempt to bypass authentication, access controls, payment restrictions, or security mechanisms;
• use another person’s account without authorisation;
• impersonate Neurivix, its employees, representatives, users, or another person;
• systematically scrape or extract protected content in violation of applicable law or these Terms;
• reproduce or distribute protected course or platform content without authorisation;
• use our platforms to harass, abuse, threaten, or harm others; or
• use our services in any manner that infringes intellectual property or other legal rights.

7. Educational Content

Educational content provided through Neurivix Learn is intended for learning and informational purposes.

While we aim to provide useful and accurate educational materials, technologies, industry practices, regulations, software frameworks, and professional requirements may change over time.

We therefore do not guarantee that every piece of educational content will remain complete, current, or suitable for every individual purpose.

8. Software Development Services

Information on the Neurivix website regarding software development and technology services provides a general overview of our capabilities.

Specific client engagements may be governed by separate agreements, proposals, statements of work, quotations, invoices, or other contractual documents.

Where a separate written agreement exists, that agreement will govern the relevant engagement and will prevail over these Terms in the event of a conflict.

9. Products and Product Availability

Neurivix may develop, operate, test, announce, or discontinue products and features from time to time.

Products or features displayed on the corporate website may be:

• publicly available;
• available to selected users;
• in beta or testing;
• under active development; or
• planned for future release.

Descriptions, roadmaps, concepts, screenshots, or announcements regarding future functionality are informational and do not constitute a guarantee that a particular feature or product will be released within a particular timeframe or in a particular form.

10. Fees, Subscriptions and Payments

Some Neurivix products or services may be offered free of charge, while others may require payment, subscriptions, or one-time fees.

Where payments apply, applicable pricing, billing periods, taxes, renewal terms, and other payment conditions will be communicated before or during purchase.

Additional payment, cancellation, or refund policies may apply to individual products.

Third-party payment processors may be used to process transactions. Neurivix does not necessarily directly store complete payment card or banking credentials processed by independent payment providers.

11. Refunds and Cancellations

Refund and cancellation eligibility may vary depending on the product, subscription, course, service, or commercial arrangement.

Where a specific Refund or Cancellation Policy is provided for a Neurivix product, that policy will govern the applicable transaction.

Nothing in these Terms limits rights that cannot lawfully be excluded under applicable consumer protection laws.

12. Intellectual Property

Unless otherwise stated, Neurivix and/or its licensors own the intellectual property rights relating to Neurivix websites, platforms, products, branding, software, and original content.

This may include:

• Neurivix names, branding, and logos;
• website and application designs;
• software and source code;
• graphics and visual materials;
• written materials;
• educational content;
• videos and course materials;
• documentation;
• product names and descriptions; and
• other original materials.

Access to Neurivix content does not transfer ownership of that content to the user.

Unless expressly authorised, you may not reproduce, distribute, resell, republish, license, modify, commercially exploit, or create derivative works from protected Neurivix content.

13. User Content

Certain Neurivix products may allow users to submit information, responses, assignments, documents, feedback, or other content.

You retain ownership of content that you own and submit to our platforms.

You grant Neurivix the limited rights reasonably necessary to host, process, transmit, display, and otherwise use that content for operating and providing the relevant service.

You are responsible for ensuring that content you submit does not violate applicable law or the rights of others.

14. Third-Party Services and Links

Neurivix websites and products may integrate with or contain links to third-party services, websites, platforms, payment providers, or other resources.

Neurivix does not control independent third-party services and is not responsible for their content, privacy practices, security, availability, or separate terms.

Use of third-party services may be subject to additional terms imposed by those providers.

15. Privacy

Our handling of personal information is described in the Neurivix Privacy Policy and, where applicable, product-specific privacy notices.

By using a Neurivix product that requires personal information, you acknowledge that such information may be processed as described in the applicable Privacy Policy and notices.

16. Account Suspension and Termination

Neurivix may suspend, restrict, or terminate access to an account or service where reasonably necessary, including where:

• these Terms are materially violated;
• unlawful or fraudulent activity is detected;
• the security of users or systems is threatened;
• payment obligations remain unresolved where applicable;
• an account is being misused;
• continued access could expose Neurivix or others to legal or security risks; or
• suspension or termination is required by law.

Where reasonably appropriate, we may provide notice or an opportunity to resolve the issue before permanent termination.

17. Service Availability

We aim to provide reliable websites, products, and services but cannot guarantee uninterrupted or error-free operation.

Services may occasionally be unavailable because of maintenance, upgrades, infrastructure failures, security incidents, third-party outages, internet disruptions, or circumstances outside our reasonable control.

We may modify, update, suspend, or discontinue features where reasonably necessary.

18. Disclaimer of Warranties

To the extent permitted by applicable law, Neurivix websites, products, and services are provided on an “as is” and “as available” basis unless otherwise expressly agreed in writing.

We do not guarantee that every service will always be uninterrupted, error-free, secure, or suitable for every particular purpose.

Nothing in these Terms excludes warranties, guarantees, or statutory rights that cannot lawfully be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Neurivix will not be liable for indirect, incidental, special, consequential, or similar losses resulting from use of or inability to use our websites or products.

Any liability relating to paid professional services, subscriptions, or commercial arrangements may additionally be governed by the relevant agreement or product-specific terms.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Neurivix harmless against claims, damages, liabilities, losses, and reasonable costs resulting from your unlawful use of our services, material violation of these Terms, or infringement of another person’s rights.

21. Changes to Products and Services

We may improve, modify, replace, add, or remove features from Neurivix products and services over time.

Where a material change affects an active paid service, we will seek to provide appropriate notice where required by applicable law or contractual commitments.

22. Changes to These Terms

We may update these Terms periodically to reflect changes in our products, services, technologies, business practices, or legal requirements.

Updated Terms will be published with a revised “Last Updated” date.

Where required, users may be notified of material changes.

23. Governing Law

These Terms are governed by and interpreted in accordance with the laws of India.

Any dispute relating to these Terms, the Neurivix corporate website, or applicable Neurivix services will be subject to the jurisdiction of the competent courts in India, except where another jurisdiction or dispute resolution process is required by applicable law or agreed under a separate written contract.

24. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

25. Contact Us

For questions regarding these Terms or Neurivix services, you may contact us using the official contact information provided on the Neurivix website.