Privacy Policy

Neurivix Pvt. Ltd. (“Neurivix”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information and handling it responsibly.

This Privacy Policy explains how information may be collected, used, stored, and protected when you visit the Neurivix website, interact with us, or access products and services provided by Neurivix.

1. About Neurivix

Neurivix Pvt. Ltd. is a software and technology company based in India. We develop digital products and platforms and provide software development and technology services to businesses.

Our corporate website provides information about Neurivix, our team, products, services, capabilities, engineering practices, and how we work.

Neurivix also develops and operates products and platforms, including Neurivix Learn, TaxBytee, Neurivix Flow, Neurivix CRM, and other products that may be introduced from time to time.

2. Scope of This Privacy Policy

This Privacy Policy primarily applies to the Neurivix corporate website and general interactions with Neurivix Pvt. Ltd.

Certain Neurivix products may require users to create accounts or provide personal information to use their features.

For example, Neurivix Learn may provide student accounts, authentication, course enrollment, learning progress, assessments, certificates, and other user-specific functionality.

Individual Neurivix products may have additional or product-specific Privacy Policies, Terms of Service, notices, or consent mechanisms. Where a product-specific privacy policy is provided, that policy will govern the processing of personal information within that product.

3. Information Collected Through Our Corporate Website

At present, the Neurivix corporate website does not intentionally collect personal information directly through account registration, website forms, newsletter subscriptions, or similar functionality.

Visitors can generally browse the corporate website without providing their name, email address, phone number, or other personally identifiable information.

Certain technical information may nevertheless be processed automatically by our hosting, infrastructure, security, or technology providers.

This may include:

• IP address;
• browser type and version;
• device type;
• operating system;
• date and time of access;
• pages or resources requested;
• referring website or source; and
• technical logs and diagnostic information.

Such information may be processed where necessary to operate, secure, maintain, troubleshoot, and improve our website.

4. Information Collected Through Neurivix Products

Some Neurivix products and platforms may collect personal information where necessary to provide their functionality.

Depending on the product and features being used, this information may include:

• name and contact information;
• email address or mobile number;
• account and profile information;
• authentication and login information;
• organisation or educational information;
• product usage information;
• course enrollment and learning activity;
• assessment or quiz information;
• certificates and completion records;
• transaction or subscription information;
• communications with our support teams;
• device and browser information; and
• other information voluntarily provided by the user.

The exact information collected will depend on the relevant product.

Where appropriate, additional information about collection, processing, retention, and user rights will be provided through the product-specific Privacy Policy or privacy notice.

5. Neurivix Learn and Student Accounts

Neurivix Learn is a learning platform developed by Neurivix.

Users of Neurivix Learn may be required to create an account to access learning features.

Depending on the features offered, Neurivix Learn may process information such as:

• student name;
• email address and/or mobile number;
• login and account information;
• profile information;
• course enrollments;
• course progress and completion status;
• quiz, test, or assessment results;
• certificates or achievements;
• platform activity and usage information;
• device and technical information; and
• communications with Neurivix Learn.

A dedicated Neurivix Learn Privacy Policy or additional privacy notice may apply to the platform and provide more detailed information regarding how student information is handled.

6. How We May Use Information

Where Neurivix collects or processes information, we may use it to:

• provide and operate our websites, products, and services;
• create and manage user accounts;
• authenticate users;
• provide requested product functionality;
• manage course enrollment and learning progress;
• provide assessments, results, certificates, or achievements;
• respond to inquiries and support requests;
• communicate important service-related information;
• maintain website and platform security;
• detect and prevent fraud, abuse, or unauthorised access;
• diagnose and resolve technical problems;
• maintain and improve our products and services;
• comply with applicable legal and regulatory requirements; and
• protect the rights, security, and interests of Neurivix, our users, and others.

We do not sell personal information collected through our corporate website or Neurivix products.

7. Cookies and Similar Technologies

The Neurivix corporate website does not currently use cookies for creating advertising profiles or intentionally tracking visitors for targeted advertising.

Essential cookies or similar technologies may nevertheless be used where technically necessary for security, website functionality, infrastructure, or performance.

Individual Neurivix products may use cookies, local storage, session technologies, or similar mechanisms for purposes such as authentication, account sessions, preferences, security, and product functionality.

If analytics, advertising, personalization, or other non-essential tracking technologies are introduced, appropriate disclosures and consent mechanisms will be provided where required by applicable law.

8. Third-Party Services

Neurivix may use third-party service providers to support the operation of our websites, products, and services.

These providers may include hosting providers, cloud infrastructure providers, authentication providers, communication services, analytics providers, payment processors, security providers, and other technology vendors.

Where these providers process personal information on our behalf, we aim to use appropriate safeguards and limit processing to purposes necessary for providing the relevant services.

Third-party services may also operate under their own privacy policies and terms.

9. External Links

Our website and products may contain links to third-party websites, platforms, social networks, communication services, or other external resources.

Neurivix does not control independent third-party services and is not responsible for their privacy practices, content, security, or availability.

We encourage users to review the privacy policies and terms of third-party services before providing personal information to them.

10. Data Security

Neurivix takes reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, loss, or destruction.

These measures may include appropriate access controls, authentication mechanisms, secure infrastructure, encryption where appropriate, monitoring, and other security practices.

However, no internet transmission, software platform, or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining legitimate business records, resolving disputes, enforcing agreements, and meeting applicable legal obligations.

Retention periods may differ depending on the Neurivix product, type of information, and applicable legal requirements.

Where information is no longer required, we may delete, anonymise, or otherwise securely dispose of it in accordance with our applicable practices and legal obligations.

12. Children’s Privacy

Certain Neurivix products, particularly educational products such as Neurivix Learn, may potentially be used by younger users.

Where a Neurivix product processes personal data relating to children, Neurivix will seek to implement appropriate safeguards, notices, consent mechanisms, and other measures as required under applicable law.

Where verifiable parental or guardian consent is required under applicable law, the relevant product may require such consent before processing a child’s personal information.

Product-specific policies may provide additional requirements regarding children’s accounts and personal data.

13. Your Privacy Rights

Depending on applicable law and the nature of our relationship with you, you may have rights relating to your personal information.

These may include rights to:

• obtain information regarding the processing of your personal data;
• request correction or updating of inaccurate information;
• request deletion or erasure where applicable;
• withdraw consent where processing is based on consent;
• raise grievances regarding the handling of your personal information; and
• exercise other rights available under applicable data protection laws.

Requests may be subject to identity verification and applicable legal limitations.

14. Indian Data Protection Laws

Neurivix Pvt. Ltd. operates in India and intends to process personal information in accordance with applicable Indian laws and regulations.

This includes applicable provisions of the Digital Personal Data Protection Act, 2023 and rules and regulations made under it, as they become applicable to Neurivix and its processing activities.

We may update our policies, consent mechanisms, product functionality, and privacy practices as regulatory requirements evolve.

15. International Data Processing

Some technology or infrastructure providers used by Neurivix may operate servers or processing facilities outside India.

Where personal information is processed outside India, Neurivix will seek to handle such processing in accordance with applicable data protection requirements and restrictions.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our websites, products, technologies, business practices, or applicable legal requirements.

When changes are made, the revised Privacy Policy will be published with an updated “Last Updated” date.

We encourage users to review this Privacy Policy periodically.

17. Contact Us

If you have questions, concerns, requests, or grievances regarding this Privacy Policy or the handling of personal information, you may contact us through the official contact information provided on the Neurivix website.